Rebeliot

0

FAQ


Shipping will be free within Europe if you order socks for at least 36€. In case it will be less, you will pay for shipping within Europe 6€ and you can choose pay by card, PayPal account or bank transfer. Delivery within Slovakia and Czech republic costs 2.50€ for payment by card, PayPal account or bank transfer. For cash on delivery payment to Czech republic the price of shipping is 3€.

You can order the socks to be delivered anywhere in Europe.

No problem. If you order wasn’t sent, write us at info@rebeliot.com and we will correct it.

Of course. All socks on the website are linked to our warehouse system, so we can provide you with currently available models and sizes.

We ship orders using the Slovak Post Office. Orders from Slovakia are delivered within 1 – 2 business days after shipment. Within Europe the delivery takes 3 – 15 days after shipment, depending on the country.

We are a small company so we are not payers of VAT here in Slovakia. You pay only the listed price and you do not pay VAT.

With us you can by payment card (Visa, MasterCard, Maestro, Diners Club and American Express) or you can pay by PayPal. If you are from Slovakia, you can also pay using cash on delivery.

Of course, you can return or exchange unused socks within 30 days of the delivery.

If you want to return or exchange the socks, write us at info@rebeliot.com. For more information please see Returns and Exchange.

If your package will be damaged, you can check it at signing or you can refuse to sign for it. If you won’t accept it due to damage of the cover, contact us and we will send you a new one.

Our socks are in EU sizes. If you are unsure about the size, check the size chart.

We do everything we can so that our socks would have the highest quality. Our offer contains all sizes in three different sizes. Especially because of this we recommend to select the right size. If you will use smaller sizes, their lifespan will decrease rapidly.
We recommend to wash the after every use.

We use a special polyamide for production, which secures that the sock will have the right sock after every use and it won’t stretch. However the material will get its qualities only after the first washing and therefore the socks might appear larger than listed.

We recommend to wash the socks inside out at 40 C/ 104 F. The socks cannot be ironed or dried in automatic dried.

If you haven’t received an e-mail about accepting the order, check your spam inbox. In case the e-mail will not be in the spam inbox, please contact us at info@rebeliot.com